Real Stories, Real Results

How we've helped businesses across Bangladesh transform their flower delivery operations through practical solutions that actually work

From Chaos to Coordination

Last year, we worked with a Chittagong-based flower business that was drowning in missed deliveries and confused customers. Their existing system relied on handwritten notes and phone calls – not exactly ideal when you're dealing with time-sensitive orders for weddings and corporate events.

The Challenge

During peak wedding season in early 2025, they were losing nearly 30% of potential orders due to coordination failures. Customers couldn't track their deliveries, and the team spent more time on damage control than actual business growth.

How We Rebuilt Their Operations

This wasn't about fancy technology for its own sake. We focused on solving the real problems that kept their team up at night.

Week 1-2: Understanding the Mess

We spent time with their delivery team, watched how orders flowed through their system, and identified the three biggest bottlenecks. Turns out, most issues stemmed from poor communication between order-taking and delivery coordination.

Week 3-4: Building the Foundation

Instead of overhauling everything at once, we created a simple order tracking system that integrated with their existing workflow. The key was making sure every team member could see order status without needing technical training.

Week 5-6: Real-world Testing

We launched with a small group of their most patient customers during a slower period. This helped us catch issues before the busy season hit, and gave the team confidence in the new system.

Week 7-8: Full Implementation

By the time wedding season arrived in March 2025, they were handling twice their previous order volume with fewer coordination headaches. Customer complaints dropped to almost zero.

"Our customers actually compliment our delivery service now. That never happened before."

Rashida Begum

Operations Manager

What Actually Changed

Numbers tell part of the story, but the real success was seeing their team stop dreading busy periods. When your staff feels confident about handling orders, customers notice the difference immediately.

95%

On-time Deliveries

40%

Order Volume Increase

2 hrs

Daily Admin Time Saved

Zero

System Downtime Days

Discuss Your Delivery Challenges