What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember things about your visit - like your preferences or login status.

At Gyternox, we use various types of cookies to make our flower delivery service work smoothly and to understand how our customers interact with our website. This helps us improve your experience when ordering beautiful flowers for your special occasions.

Types of Cookies We Use

What Data We Collect

Through our cookies and tracking technologies, we collect information that helps us serve you better:

• Pages you visit on our website and how long you spend browsing flower arrangements
• Your general location (city/region level) to show relevant delivery options
• Device information like browser type and screen size for optimal display
• Search terms you use when looking for specific flowers or occasions
• Items you add to your cart or wishlist for future reference
• Your interaction with our promotional emails and advertisements
• Referral sources that brought you to our website

How This Benefits You

The data we collect through cookies directly improves your flower ordering experience. When you visit our site, we can show you arrangements that match your previous interests and ensure our website loads quickly on your device.

For customers in Sylhet and surrounding areas, we use location data to display accurate delivery times and availability. This means you'll see realistic options for same-day delivery without having to manually enter your area each visit.

Our analytics help us identify which flower categories are most popular during different seasons, allowing us to stock fresh arrangements that our customers actually want to purchase.

Data Retention and Storage

All data is stored securely and we regularly review our retention periods to ensure we're not keeping information longer than necessary for business purposes.

Your Control Options

You have several ways to manage cookies on our website. The "Reject All Non-Essential Cookies" button above will remove all tracking, marketing, and analytics cookies while keeping the essential ones needed for ordering flowers.

Your browser also has settings to block or delete cookies. In Chrome, Firefox, Safari, and Edge, you can find these options in the privacy or security settings. Keep in mind that blocking all cookies might affect how smoothly our website works for you.

You can change your cookie preferences at any time by returning to this page. Your choice will be remembered for future visits unless you clear your browser data.

Third-Party Services

We work with trusted third-party services that may also place cookies on your device:

• Google Analytics for website performance monitoring
• Facebook Pixel for social media advertising optimization
• Payment processors for secure transaction handling
• Delivery tracking services for order status updates

These services have their own privacy policies and cookie practices. We encourage you to review their policies if you want to understand how they handle your data.